A good image is the most important element. 99% of all questions need an image to go with them. What we need to see and what you describe can vary a great deal.
We need to see the lamp, and its parts.
Use a neutral background for your photos. Busy backgrounds prevent us from seeing details. Please rotate your pictures.
Please do not post questions until you are prepared to provide an image. The image needs to go with the first posting for correct upload to our server. Coming back to do it later is more difficult for you and us.
If you need help posting a question or image please ask us. Incomplete postings are simply deleted. Technical Support would be happy to assist.
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